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Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.

All of a sudden, I cannot login to my QNAP nas to perform any administration.

First it issues a self-signed certificate error. Then it issues a MOZILLA_PKIX_ERROR_CA_CERT_USED_AS_END_ENTITY after I've imported the certificate into the Firefox internal CA.

I am completely locked out of being able to manage my NAS because of this issue. I could issue another certificate, but, I can't actually install it. I could update the software in the unit to see if QNAP has fixed this issue, but I can't get into administer the device at all.

You people need to allow users to over-ride security concerns where errors such as this occur. The whole purpose of security exceptions is to prevent this kind of stuff from happening.

Please help and please give your users a way of managing this situation.

all bookmarks have disappeared along with my passwords. how do I get them back? previous answers haven't helped. before that, I would have trouble playing video and audio together, if I turned the audio off the video would work then when I turned the audio back on the video stopped. I am about ready to delete Firefox and use another browser.

I have been receiving several similar emails that disrupt my email use. How do I remove from my computer? Here's an example: An error occurred during a connection to 6yv5qzb7f8.boats. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

hello,

i attempted to update my Firefox this morning and the app froze and refused to reopen after multiple attempts. i decided to throw the app away and re-download firefox on my desktop, but now have no access to my bookmarks, open tabs (history) and passwords. please assist!

Why do searches default my home location to Northern Utah, when I live in Central Utah? How can I get Firefox to use my actual home location as my default location for queries.

When I set a shortcut for a website, I just get a randomly colored icon with the first letter of the domain in the center from some website . This happens even though the websites have proper favicons — I checked. The issue seems to be with the app itself, not the sites. I also tried it on a freshly installed latest firfox browser, and the problem persists. One example is https://www.perplexity.ai/, which doesn't show its icon either.

Starting this morning Firefox is not letting me log in to some pages. Other pages i can get into but they do not display/load properly. Everything was working fine on Friday. What changed?

My ISP has a spam filter. It's not perfect, so I don't just have it delete spam, I set it to put messages they determine to be spam in the spam folder. Then I can go through them and catch those that aren't really spam and use them to train the ISPs spam filter by marking them "NOT SPAM" on the server. All good.

But there are a few that send literally HUNDREDS of different spam messages over say a year's time. And I'd like to mark these to DELETE by FROM address or even just domain. So I set them up as manual message filters, with a DELETE action. But since the ISP moves these to the SPAM filter befure Thunderbird even sees them, the Thunderbird message filters miss them. And they'r there in my Spam folder. This isn't critical, just annoying.

So, is there a way to mark messages to DELETE in the SPAM folder? It appears that the message filters can't see them because they're already i the spam folder.