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For the past week, videos will not play on some websites, on CBS.com, the "Player Feedback?" link is not even being displayed (or usable) as a link.

Skrevet

Newest version of Adobe Flash Player installed & plugin active Adblock Plus in use, have tried disabling it on CBS.com only and entirely

Newest version of Adobe Flash Player installed & plugin active Adblock Plus in use, have tried disabling it on CBS.com only and entirely

Yderligere systemdetaljer

Installerede plugins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 12.0 r0
  • npsitesafety (Official)
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.9
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • Google Update
  • GEPlugin
  • iTunes Detector Plug-in
  • 5.1.20913.0
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • Provides additional functionality on Facebook. See our web site for details.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • np-mswmp
  • Office Plugin for Netscape Navigator

Program

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
  • Support-URL: https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

Udvidelser

  • Adblock Plus 2.4.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • AVG Security Toolbar 17.3.0.49 (avg@toolbar) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Grafik

  • adapterDescription: NVIDIA GeForce 9800 GT
  • adapterDescription2:
  • adapterDeviceID: 0x0614
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 7.0.6002.23200
  • driverDate: 12-19-2013
  • driverDate2:
  • driverVersion: 9.18.13.3221
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 9800 GT Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Ændrede indstillinger

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage: http://my.earthlink.net/
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 26.0
  • font.size.variable.x-western: 18
  • gfx.direct3d.last_used_feature_level_idx: 1
  • network.cookie.prefsMigrated: True
  • network.http.max-persistent-connections-per-server: 4
  • places.database.lastMaintenance: 1391021000
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugins.load_appdir_plugins: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1389463428

Diverse

  • User JS: Ja
  • Tilgængelighed: Nej
Luk
kobe 441 løsninger 5048 svar

Does disabling the Adblock Plus addon solve the problem????

Does disabling the Adblock Plus addon solve the problem???? * SEE: [[Disable or remove Add-ons]]
cor-el
  • Top 10 Contributor
  • Moderator
17578 løsninger 159013 svar

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content. You can try these steps in case of issues with web pages: Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Hold down the Shift key and left-click the Reload button *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (Mac) Clear the cache and cookies only from websites that cause problems. "Clear the Cache": *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox/Tools > Options > Privacy > Cookies: "Show Cookies" Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Spørgsmålsstiller

Thank you.....clearing the cache worked.

Thank you.....clearing the cache worked.
cor-el
  • Top 10 Contributor
  • Moderator
17578 løsninger 159013 svar

You're welcome

You're welcome
crystal11 0 løsninger 4 svar

I have the same problem. Clearing the cache and starting over in safe mode and clearing cookies haven't worked. My system is 32 bit XP, flash plugin is up to date. Protected mode is at 0, no hardware acceleration. I think there's some kind of javascript-related issue, but am unsure.

I have the same problem. Clearing the cache and starting over in safe mode and clearing cookies haven't worked. My system is 32 bit XP, flash plugin is up to date. Protected mode is at 0, no hardware acceleration. I think there's some kind of javascript-related issue, but am unsure.
cor-el
  • Top 10 Contributor
  • Moderator
17578 løsninger 159013 svar

Hi Crystal

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.

Hi Crystal Could you please start a new thread for your question? Then you can provide more information like your operating system and installed extensions and installed plugins. *[[/questions/new start a new thread]] *[[/kb/Using+the+Troubleshooting+Information+page]]
crystal11 0 løsninger 4 svar

Nyttigt svar

Not to be rude, but it is the EXACT same problem mentioned in the header at the top of the page, and CBS.com support has been absolutely no help at all--they just tell me to download Chrome.

Not to be rude, but it is the EXACT same problem mentioned in the header at the top of the page, and CBS.com support has been absolutely no help at all--they just tell me to download Chrome.