hello, could you provide a crash-report id, like it is described here? this would make it easier to diagnose the issue. you may also try updating to firefox 13, that was just released and see if that is already resolving the issue...

Update Firefox to the latest release

The crash report just had this number:

1338911782

Here is a link to my report. It says it happened in 11, but I ran the report in 11. It happened in 12.

https://crash-stats.mozilla.com/report/index/ce6b5a07-b8b4-4dd7-8649-a4f5b2120605

does the crashes occur immeadiately on startup? please also try running firefox in safemode once to make sure that your extensions don't have an influence in it...

Diagnose Firefox issues using Troubleshoot Mode

Hi madperson,

I am scared to reinstall it. It crashes my whole mac... One time the crashed happened, the crash destroyed the directory of my back-up disc AND I had to reformat my HD.

I do believe when troubleshooting I did launch it in safe mode and it crashed my imac anyway. If it was just firefox crashing I wouldn't mind running tests, but My whole mac crashes and I get that horrible gray screen telling me to restart my computer. I will try again with the next update of firefox... 12.1 or what ever it will be. : )

I need this Mac for work, so I can't reformat my HD again. It takes about 6 hours to reinstall the system and the programs I need for work.

- Richard

ok, i'm not a mac user myself so i have no experience on how to tackle hard crashes of the operating system on os x - maybe someone else with more expertise might step in & shed some light on it...

Hi all, I bought a new mac book pro this past week and my laptop is restated sometimes, the crash report is related with firefox too. This issue happened me using MAC OS 10.7.3 with Firefox 13. I udpate firefox to the latest version. 14 beta and is restarting too with this new version. Here you are one of the crashing reports that I got:

Interval Since Last Panic Report:  14921 sec
Panics Since Last Report:          1
Anonymous UUID:                    257B54DC-E3BA-47F5-8717-A5D63C335518

Sun Jul  8 22:42:21 2012
panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81e66c83, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff80105c2810, CR3: 0x000000015c3b5028, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff800cdb9608, RCX: 0x0000000000000080, RDX: 0xffffff800c31e888
RSP: 0xffffff808074bd90, RBP: 0xffffff808074bdb0, RSI: 0xffffff801039d200, RDI: 0xffffff800c3bba08
R8:  0x0000000000000000, R9:  0xffffff80949b6001, R10: 0x0000000000002301, R11: 0x0000000000011ef8
R12: 0x0000000000000000, R13: 0xffffff800b3b1e60, R14: 0xffffff806b556000, R15: 0xffffff80105c2800
RFL: 0x0000000000010202, RIP: 0xffffff7f81e66c83, CS:  0x0000000000000008, SS:  0x0000000000000010
CR2: 0xffffff80105c2810, Error code: 0x0000000000000000, Faulting CPU: 0x6

Backtrace (CPU 6), Frame : Return Address
0xffffff808074ba40 : 0xffffff8000220792 
0xffffff808074bac0 : 0xffffff80002c4794 
0xffffff808074bc70 : 0xffffff80002da1bd 
0xffffff808074bc90 : 0xffffff7f81e66c83 
0xffffff808074bdb0 : 0xffffff7f81e67e05 
0xffffff808074bde0 : 0xffffff7f81e31862 
0xffffff808074be00 : 0xffffff7f81e54814 
0xffffff808074be20 : 0xffffff7f81e318ac 
0xffffff808074be40 : 0xffffff800065693a 
0xffffff808074be60 : 0xffffff800029dfe5 
0xffffff808074be80 : 0xffffff8000223096 
0xffffff808074beb0 : 0xffffff80002148a9 
0xffffff808074bf10 : 0xffffff800021bbd8 
0xffffff808074bf70 : 0xffffff80002aef10 
0xffffff808074bfb0 : 0xffffff80002dab23 
      Kernel Extensions in backtrace:
         com.apple.GeForce(7.2)[622B2DF4-2E0C-36CE-A591-C702AAEF84A4]@0xffffff7f81e12000->0xffffff7f81ecffff
            dependency: com.apple.NVDAResman(7.2.0)[E6C88DE2-0F5B-3ED7-B40C-39338B6F10B7]@0xffffff7f808be000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[B8808BF9-5767-3C61-BE08-880BEF509889]@0xffffff7f808ac000
            dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffffff7f80844000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[AC9E8F66-3DD7-3047-9B36-D914DC7C4A53]@0xffffff7f80873000

BSD process name corresponding to current thread: firefox

Mac OS version:
11D2097

Kernel version:
Darwin Kernel Version 11.3.1: Thu Feb 16 19:05:38 PST 2012; root:xnu-1699.25.42~1/RELEASE_X86_64
Kernel UUID: CA8A35C4-935B-3165-B79D-3D7FE9279A01
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)

System uptime in nanoseconds: 25869349942833
last loaded kext at 15303648611698: com.apple.driver.AppleUSBTCKeyEventDriver	227.4.2 (addr 0xffffff7f807ca000, size 12288)
last unloaded kext at 15399710371588: com.apple.driver.AppleUSBCDC	4.1.17 (addr 0xffffff7f807c7000, size 12288)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard	5.8

...
...

What can I do??? Change the laptop in a Apple Store ??? Change the Firefox version. I not sure if the problem is in firefox or in the kernel.

Any suggestion ????