Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost data

Harry Shapiro
Harry Shapiro
more options

Just opened up Fireox and everything has gone - all bookmarks and folders, toolbar with shortcuts, all of it. I am not a technical person. What do i do to get it all back? Thank you Harry

Just opened up Fireox and everything has gone - all bookmarks and folders, toolbar with shortcuts, all of it. I am not a technical person. What do i do to get it all back? Thank you Harry

Alle svar (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Harry

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Nyttig?

Harry Shapiro
Harry Shapiro Spørgsmålsstiller
more options

Sorry. There was another profile there which I launched but didnt resolve the issue. Tried to follow the instructions for recovering data from old profile, but not sure if I did that right. Could you explain that one again please? Thanks Harry

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.