Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

View previously connected devices?

  • 4 svar
  • 1 har dette problem
  • 23 visninger
  • Seneste svar af cor-el

more options

Is there any way to view devices that have previously been connected to my firefox account if they are no longer connected? My phone and laptop were stolen and I'm trying to find the IMEI of the phone.

Is there any way to view devices that have previously been connected to my firefox account if they are no longer connected? My phone and laptop were stolen and I'm trying to find the IMEI of the phone.

Alle svar (4)

more options

AFAIK from my understanding there isn't a way to know the devices connected. It's best to change your Firefox account password to prevent data theft if that is what happened. The phone you should contact your provider about this as they most likely can track the phone but Firefox can't do that for you. For laptop you should contact Microsoft O/S support as if that is activated O/S they can probably track it down when someone connects to the internet. Otherwise your option is to talk to Law Enforcement about the stolen devices.

more options

I was afraid that was the case. I'm already proceeding with the other options you mentioned, I was just hoping to speed things along. Thanks for the quick reply and info.

more options

So unless you have tracking software gps installed on both devices the chances to get them back unless the idiot takes to a shop recovery and they report as stolen - is almost next to impossible to get back here.

more options

You can find the connected devices on the Firefox Account Settings page.