Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to scroll comments section

  • 4 svar
  • 1 har dette problem
  • 11 visninger
  • Seneste svar af zeroknight

more options

I am unable to scroll in the comments section of the NYTimes. The scroll bar does not show up. I can use the arrow key but only to a limited extent. I do not have this problem with Chrome. I get the Firefox updates regularly but it has not corrected the problem.

I am unable to scroll in the comments section of the NYTimes. The scroll bar does not show up. I can use the arrow key but only to a limited extent. I do not have this problem with Chrome. I get the Firefox updates regularly but it has not corrected the problem.

Alle svar (4)

more options

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Nyttig?

more options

Oddly, I have two scroll bars (screenshot attached; not signed in). I turn off the annoying Windows 10 feature that hides scroll bars, so that could be a factor; I assume you can turn it off on Windows 11, too.

Gift link to that article for testing: The 50 Best Movies on Max Right Now

Nyttig?

more options

hello i would like some advice on how to fix a scrolling issue using HBO Max on pc i have done everything i could find on the net cleared my cache and my data i even did a fresh install of firefox the problem im having is i log onto hbo max and on my main screen clicking on the right arrows to look at other movies it scrolls but then reverts right back to the beginning of the list i tested this problem by myself and with a friend that also uses firefox & hbo max i tested a different browser with no problems which tells me either this is a firefox issue or an HBO Max issue please let me know if there is anything i can do to fix this issue i am currently running the most up to date version of firefox version 117.0 (64 Bit)

Ændret af firefighter5116 den

Nyttig?

more options

The HBO Max scrolling issue is being discussed here:

https://support.mozilla.org/en-US/questions/1422951

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.