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Firefox Android does not load site content and remains as a blank page

  • 2 svar
  • 3 har dette problem
  • 15 visninger
  • Seneste svar af Paul

panda
panda
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Within the last couple days at least, firefox just does not load any sites on the phone. They simply show an empty page. Chrome will load the same site under the same network conditions.

Within the last couple days at least, firefox just does not load any sites on the phone. They simply show an empty page. Chrome will load the same site under the same network conditions.
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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi panda, there is a bug on file with the developers about this, but more information is needed to solve it.

Rather than list all their questions here, I'll link to the comment in the bug with the questions:

https://bugzilla.mozilla.org/show_bug.cgi?id=1840665#c26

Some of the steps are more technical than others, but as much as you can contribute may be helpful. If you do not want to set up a Bugzilla account, you could paste the NON-PERSONAL parts here (please carefully review before posting to ensure you aren't sharing sensitive data). You also can see what others are reporting in the bug in case that sheds any light on the problem or possible workarounds.

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Thank you for your patience while we have been working to look into and resolve this issue.

Please look out for an update from the Google Play store for Firefox for Android version 115.0.1 that we believe should resolve the issue that you have been experiencing. If you see any further issues similar to this, please reply here and we can look into this further for you.