Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mobile Firefox (Firefox for Android) deleted all tabs (more than 30) without any warning

  • 3 svar
  • 1 har dette problem
  • 27 visninger
  • Seneste svar af Paul

more options

I was browsing through Firefox and as usual I had more than 30 tabs open. I have set them to never close and move old tabs to inactive ones. I was watching a video in a tab and closed Firefox then open another app in cellphone and then after some hours I reopen Firefox and there was only 1 tab (wordreference.com) What happened to the other 30 tabs? They're nowhere. I looked for support and there are many threads and videos for the desktop version but almos inexistent for Firefox Android version. There must be an explanation for this issue and perhaps a solution or workaround. Thank you.

I was browsing through Firefox and as usual I had more than 30 tabs open. I have set them to never close and move old tabs to inactive ones. I was watching a video in a tab and closed Firefox then open another app in cellphone and then after some hours I reopen Firefox and there was only 1 tab (wordreference.com) What happened to the other 30 tabs? They're nowhere. I looked for support and there are many threads and videos for the desktop version but almos inexistent for Firefox Android version. There must be an explanation for this issue and perhaps a solution or workaround. Thank you.

Alle svar (3)

more options

Hi

Unless they had been synced to another copy of Firefox, they are likely to have been lost.

I notice that you are using an older version of Firefox for Android. I recommend that you update to the lastes version from the Google Play store so that you have the latest security and stability fixes.

Ændret af Paul den

more options

Actually they were synced and they weren't in my laptop either. Yes, they have been lost and I find this is more than annoying. There's a bug here and I highly suspect Mozilla knows this is happening but cannot solve it. I found another post from this person complaining he had more than 150 tabs open and it happened to him. He was able to reproduce the error. And being prudent (because this had happened before with another version of Android at that time up-to-date) I was bookmarking every single tab I had open, so I am lucky because I haven't lost the information I wanted. However I see this as a warning not tu trust Mozilla Firefox for Android because it can happen anytime. I suspect it has something to do with the way Firefox handles cache in the cellphone. Maybe fixing this implies having root privilege in the cellphone and Mozilla doesn't want to complicate things for them or for the user. So all in all the issue is there. Just don't open too many tabs and keep them for so long because it can happen to you. Just my advice.

more options

Have you tried updating your copy of Firefox for Android?