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Website pages/tabs wont load

  • 4 svar
  • 6 har dette problem
  • 35 visninger
  • Seneste svar af Paul

carlly03
carlly03
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The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I cannot even access add-on. Its just loading

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I cannot even access add-on. Its just loading

Alle svar (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

This is something that we are aware of and are looking into.

If you install the Beta version of Firefox for Android from the Google Play store, does the same thing occur?

carlly03
carlly03 Spørgsmålsstiller
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Mozilla Beta seems to be working just fine but its a little slow on loading the websites. Still beats the no loading at all on the other browser

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

We are currently looking into this issue with our developers. Would you feel comfortable working with them at a technical level to help look into this matter further?

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Thank you for your patience while we have been working to look into and resolve this issue.

Please look out for an update from the Google Play store for Firefox for Android version 115.0.1 that we believe should resolve the issue that you have been experiencing. If you see any further issues similar to this, please reply here and we can look into this further for you.