Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Videos not playing in Firefox

  • 1 svar
  • 0 har dette problem
  • 14 visninger
  • Seneste svar af cor-el

cile.extra
cile.extra
more options

Recently got a new computer and most websites will not play videos. Youtube works, Netflix does not (Netflix Error F7701-1003), Reddit video player does not, https://www.pexels.com/videos/ doers not.

I have tried troubleshooting mode, reinstalling firefox, have made sure it is up to date, cleared cache, and I'm not using any addons.

These videos work in Edge so I don't think it's my drivers (checked that they are up to date).

Recently got a new computer and most websites will not play videos. Youtube works, Netflix does not (Netflix Error F7701-1003), Reddit video player does not, https://www.pexels.com/videos/ doers not. I have tried troubleshooting mode, reinstalling firefox, have made sure it is up to date, cleared cache, and I'm not using any addons. These videos work in Edge so I don't think it's my drivers (checked that they are up to date).

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Make sure Firefox isn't set to run in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.