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Check in thunderbird roaming folder what your profile is or profiles are. Keep the correct one and delete the other. Start thunderbird and choose the profile.

Hi Lampros,

Thanks for the reply, and suggestion.

My T-Bird profile is located on an individual partition/drive labeled System, in a folder called Thunderbird.Profile. I have one profile in there, GeoD.

The 'roaming' folder you're referring to, I think is this path:

C:\Users\Geo\AppData\Roaming\Thunderbird\Profiles

This folder is empty.

In my Crash Reports folder, the Last Crash is dated 07/08/21. There are two folders with yesterday's date, 09/15/21, they are both empty.

The Events folder is dated 06/12/16, and is empty.

From it's perspective, it seems T-Bird doesn't think anything is wrong, except for eMail setup, configuration, and it is not seeing any of my 3 email address' eMail folders, or the Local Folders I have created.

All three addresses have folders in the Mail folder, all the appropriate files, and sub-directory folders and files are present and have file size, so there's data in them.

Is there a file with the eMail configuration in it, like there is for so many other aspects of Mozilla apps, (my brain damaged memory can't think of any of the names, but they are all basically plain text files, ala '.ini' files.

Could it be the email config file, is corrupt or missing.

W10 update has a rep for doing all kinds of deleting.

Remember when W10 was being promoted, pre-launch, and the press releases and articles were talking about background updating, and how intelligent it would be. It would sense our open programs, graciously shut them down, AFTER saving our precious data, then reopen the apps, and reload our data, after the update? Remember those lies?

This time, for the first time, ever, I didn't have a completely empty desk top; I had 3 instances of Paint open, with the 3 graphic images of screen caps I had open, before the update, loaded in Paint.

They're making PROGRESS! Maybe by W10.year 2550 they figured out how to write effing script files.

They can't even manage to save files & gracefully close their own damn products. I have 6 Excel spreadsheets of 3-5 pages each, which are a custom catalog I need to use to order products from the massive industrial company my wife works for, because I get overwhelmed with 3+ million products. I transcribe the type of products I am interested in with their specs, and prices, so I get my brain to compare and contrast, and make good buying decisions. It is a massive amount of work.

Anytime I forget to my backup copies of each workbook, and leave them open on my desktop, and W10 updates, it closes Excel, and corrupts the files, causing me hours of work, if I don't have a good backup.

I also desperately need to custom configure my desktop, folders, and such, to make Windows work for me, because of my brain injury. Like we used to be able to do in XP, and previously. Remember?

Anything I do is completely wiped out after an update, even if I use 3rd party software. I used to be a super power user, thousands of OS and application macros I'd developed. But it was all in an environment my brain could function in.

W10 updates has destroyed all of it; I'm barely above any other dottering 68 year old from before the computer era.

To say I loathe MS is THE understatement of the 21st & 20th centuries. Give me 15 minutes in front of the current CEO, and it would change.

I did it with Balmer at the Portland launch of Small Business Server, and an open mike for questions. The outcome within a few years was the Microsoft Dealers Program. It didn't hurt there were 1500+ other independent computers guys cheering me on, while I went after him for how crapping MS treated us. That was in the days of $100 PER Win NT question.

GeoD

When TB loses track of the profile, it starts up like a new installation. Sometimes this can be corrected by looking at the prefs.js file and replacing it with a backup or older version in the current profile:

https://support.mozilla.org/en-US/questions/1324156

Thanks, now we're getting to what may well be wrong. I'll read the article you linked, and check the prefs.js, look for a backup, etc. and post if it solves the issue.

GeoD

How old of back can I replace the current prefs.js with.

I have one from June 2016, in a profilename.old I saved back then for some reason, or 'nother. Likely a migration when I bought this laptop, yeah, right timing.

It's 4-5 times as big, will it just ignore all the obsolete, outdated stuff. I mean, from the comment header, it looks like the comment notation is now: / comment / comment / comment / comment / comment

and it used to be:

/* comment

• comment
• comment
• comment
• /

Since the brain injury, I'm not a cavalier about 'go for it', cause my thinking is always complete, 'nor good. Have logic and deductive reasoning malfunction.

My immediate concern would be scrambling my eMail data files, for some reason... I guess I can back them up, and go for it.

"We'll see if she'll take 'er, Cap'n" lol

GeoD

I copied my profile, but got error(s) on the inbox file. I have three email accounts geo.den geo.anc acc.inf

I opened the inbox from geo.den in my text editor, then saved it in the profile copy folder, thinking I'd fooled it. FIle's size same.

Opened TB with prefs.js from 2016.

I had my three email accounts from about, but the first two had empty Inboxes and no sub-folders. The third had eMails, but no sub-folders.

I scrolled down, and found my Local Folders, and an unidentified Inbox, with all the sub-folders, but I don't recall if it had eMails in the Inbox. It was the only Inbox which should have old emails in it.

I must have got two (three?) error messages for 'Inbox' failing to copying, but thought it was only one instance. I could deal with that by going back and doing the Edit Pad Pro trick, of Save As.

But, when I tried to select all the sub-folders under the Inbox which was down below, it only copying one folder, and none of it's subs. Do I have to copy all the damn sub-folders, there's dozens, and dozens. Plus where might the several 100 inbox emails be?

Any clues?

Seems like replacing the prefs.js file got TB to know it had email accts configured, but didn't see the data in them.

Import?

Thanks,

GeoD

Replacing the prefs file usually works best if it can be replaced by a fairly recent prefs-1.js or prefs-2.js or.....prefs-N.js that's already in the profile folder. Using a 5-year old version from a backup probably won't work. In this case, it's probably faster and more effective to create a new profile, add the accounts, and transfer address books and local mail from the old profile to the new. There are plenty of topics on the forum explaining transfers. Create and manage profiles from Help/More Troubleshooting, about:profiles.