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  • 3 svar
  • 1 har dette problem
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  • Seneste svar af FredMcD

p.j.gifford
p.j.gifford
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I refreshed my firefox browser after being assured that my login information would be preserved. Well, ALL my login info is gone. I need to get it back.I stumbled upon instructions to do that and they make no sense with what i'm seeing on my screen. I'm on a macbook pro laptop

I refreshed my firefox browser after being assured that my login information would be preserved. Well, ALL my login info is gone. I need to get it back.I stumbled upon instructions to do that and they make no sense with what i'm seeing on my screen. I'm on a macbook pro laptop

Alle svar (3)

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

p.j.gifford
p.j.gifford Spørgsmålsstiller
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Found the Old firefox, but, once again am at a loss. How do I open a file with .db extension? Is that what I'm supposed to do? I'm not a technical person. I would have NEVER refreshed my browser except it said passwords would be preserved.

FredMcD
FredMcD
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You don't open the files. You Copy the required files from the old profile to the current. Read the links I posted.