Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

unfortunately lost bookmarks in my android

  • 4 svar
  • 1 har dette problem
  • 45 visninger
  • Seneste svar af kalyanyug

kalyanyug
kalyanyug
more options

Hi,

As far as I know, I have been using sync option for my bookmarks for almost 6 years or so, and I used them in multiple devices (smartphones). Now, I don't have the other devices and also I lost all my important bookmarks and their passwords. 

I reinstalled it now, and don't have my stuff.

I request you to please do the needful.

Regards,

Ravooru Kalyan Kumar.

Hi, As far as I know, I have been using sync option for my bookmarks for almost 6 years or so, and I used them in multiple devices (smartphones). Now, I don't have the other devices and also I lost all my important bookmarks and their passwords. I reinstalled it now, and don't have my stuff. I request you to please do the needful. Regards, Ravooru Kalyan Kumar.

Valgt løsning

Hi

Thank you for your response but please appreciate that we are volunteers doing our best to help - there is no need to shout.

You account is a means to tra after data between devices, the storage there is temporary and not designed to be used as a backup. In the past it appears you have been lucky and Firefox Sync has been able to transfer a copy back but as I mentioned previously, Firefox Sync is not designed to be used as a backup.

Læs dette svar i sammenhæng 👍 0

Alle svar (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

kalyanyug
kalyanyug Spørgsmålsstiller
more options

Hi,

I don't think I have any data or profile copy on the mobile or computer on hand.

And for your information, I thought that whatever the data such as bookmarks, passwords, etc., I sync in my account, it will be available in my account, despite I lose data on the phone, WHICH I ALREADY USED AND RETRIEVED ALL MY PREVIOUS BOOKMARKS, PASSWORDS , ETC., BY JUST LOGGING INTO MY ACCOUNT INTO DIFFERENT MOBILES, THOUGH I DON'T HAVE ANY OF THEM RIGHT NOW.

Anyhow, Thank you for your valuable time for trying to explain to solve the issue THOUGH NOT SOLVED.

Regards,

Ravooru Kalyan Kumar.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

Hi

Thank you for your response but please appreciate that we are volunteers doing our best to help - there is no need to shout.

You account is a means to tra after data between devices, the storage there is temporary and not designed to be used as a backup. In the past it appears you have been lucky and Firefox Sync has been able to transfer a copy back but as I mentioned previously, Firefox Sync is not designed to be used as a backup.

kalyanyug
kalyanyug Spørgsmålsstiller
more options

Hello my dear seburo,

Thank you for the very KIND response. I AM REALLY SORRY IF YOU FEEL I AM SHOUTING.

I AM HERE JUST TO REQUEST FOR HELP, NOT TO SHOUT AT YOU.

Once again, I am really sorry that you felt i am shouting.

Hope you understand.

Regards,