Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The ABC News website is not downloading properly on MacOs 10.13.6, using Firefox 72.0.1 (there are large white stretches between content)

  • 3 svar
  • 1 har dette problem
  • 8 visninger
  • Seneste svar af FredMcD

more options

the abcnews.com website downloads with large stretches of blank white screen. I have not see this with other websites. I have included a screenshot example. This started right after the most recent update...... Thanks!

the abcnews.com website downloads with large stretches of blank white screen. I have not see this with other websites. I have included a screenshot example. This started right after the most recent update...... Thanks!
Vedhæftede skærmbilleder

Valgt løsning

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

more options

Valgt løsning

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Glad to help. Safe Surfing.