Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't seem to reset an existing mail account.

  • 2 svar
  • 1 har dette problem
  • 2 visninger
  • Seneste svar af rmorenotx

more options

I have an existing account that I somehow got confused or its hung and have not been able to login. I have remove the password and when I set the password (I see it get set), but I'm still not able to login. I get a error message, Mail server pop.verizon.net responded: System error. I have other accounts and those work with the same configuration for created for the Mail server (pop.verizon.net).

I am thinking of deleting the account and readding it. I just didn't want to hassle with trying to save and restore the messages to that account.

thanks in advanced! -Rick

I have an existing account that I somehow got confused or its hung and have not been able to login. I have remove the password and when I set the password (I see it get set), but I'm still not able to login. I get a error message, Mail server pop.verizon.net responded: System error. I have other accounts and those work with the same configuration for created for the Mail server (pop.verizon.net). I am thinking of deleting the account and readding it. I just didn't want to hassle with trying to save and restore the messages to that account. thanks in advanced! -Rick

Alle svar (2)

more options

I forgot to mention the system details.

Win 10, TB 60.5.0

more options

It looks like I was able to connect to my email provider. I signed onto my provider (AOL.com) website and had to reset my login password in the process. After seeing my mail there, I tried checking TB, set the password similarly, and it started downloading email.

It looks like the password reset got it work.