Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Refresh fixed the problem caused by updates. Next updates caused the problem again. Won't shut down properly.

  • 1 svar
  • 3 har dette problem
  • 17 visninger
  • Seneste svar af FredMcD

more options

Above sentence describes the problem. Laptop will not shut down properly since Firefox updates.

Above sentence describes the problem. Laptop will not shut down properly since Firefox updates.

Alle svar (1)

more options

What messages get displayed?


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox.

Once open, close FF. Is the problem still there?


Do you have nvidia's network access manager or forceware network manager software installed? Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update