Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

What is the most recent version of Firefox?

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af cor-el

glbateman
glbateman
more options

I have 38.0.5. Is that latest? I don't seem to be able to do certain functions on-line. Such as use pull-down menus on Amazon or Wells Fargo Bank. Therefore, I have to use Explorer if I want to do something like transfer funds or select a size or color of a product.

I have 38.0.5. Is that latest? I don't seem to be able to do certain functions on-line. Such as use pull-down menus on Amazon or Wells Fargo Bank. Therefore, I have to use Explorer if I want to do something like transfer funds or select a size or color of a product.

Alle svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Yes, 38.0.5 is the latest version.

Could you test the problem sites in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Do the select controls work any better?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"