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FF now won't access facebook or amazon websites.

Firefox Připojení
wtlyford odpověděl(a)
wtlyford
wtlyford

FF now won't access facebook or amazon websites. FF worked yesterday but wouldn't access either site today. Both Google and MS Edge access both sites. I have cleared cash and reinstalled FF with no luck. Help Please

FF now won't access facebook or amazon websites. FF worked yesterday but wouldn't access either site today. Both Google and MS Edge access both sites. I have cleared cash and reinstalled FF with no luck. Help Please

Všechny odpovědi (5)

Denys
Denys
  • Moderátor
  • 10 největších přispěvatelů

Hi there,

Could you please also try clearing cookies and data for the websites you experience troubles with (warning: you will be logged out on these websites), as well as running Firefox in Troubleshoot Mode? Does the problem persist?

Upravil uživatel Denys dne

wtlyford
wtlyford Autor dotazu

I did all the suggested fixes with no results. I can't see that the troubleshoot mode does anything. Amazon is working this morning. Facebook is not even though it is accessible form Chrome or MS Edge.

Denys
Denys
  • Moderátor
  • 10 největších přispěvatelů

Thank you for the update! What exactly happens when you try to access Facebook?

SuMo Bot
SuMo Bot

Denys said
Thank you for the update! What exactly happens when you try to access Facebook?

Yes, showing the issue(s) would help us help you. Are you running any security software besides MS Defender?

wtlyford
wtlyford Autor dotazu

the dot in the tab just goes back and forth with no connection to FB server.