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Sending an email fails.

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Good morning.

Problem 1. I've been using Thunderbird for a very long time. Everything has always been fine. But recently, I've been having trouble sending email from one of my accounts. When I try to send a message, a message appears: enter the password for the user... Entering the password doesn't help, and another message appears asking me to contact the network administrator. I contacted them, but they didn't find the cause of the problem, but they suggested changing the password, which I did, and reinstalling Thunderbird, which I didn't do for fear of losing all my email. Changing the password helped for maybe two weeks, and then the problem started all over again. The problem only affects one email address and only on one computer. Sending messages from that address on Android works without any problems.

Problem 2. I installed Thunderbird on my Android phone and encountered a problem when adding two accounts: the first installed without a problem, but I can't install the second one because every time I try, I get a message that the incoming mail server check failed - unknown error 42.

Problem 3. I'm trying to install the program on my second phone - it downloads 99% from the Google Play Store and that's it.

Is there any way to solve these problems, or should I change my email program? Best regards, Andrzej Witkowski

Good morning. Problem 1. I've been using Thunderbird for a very long time. Everything has always been fine. But recently, I've been having trouble sending email from one of my accounts. When I try to send a message, a message appears: enter the password for the user... Entering the password doesn't help, and another message appears asking me to contact the network administrator. I contacted them, but they didn't find the cause of the problem, but they suggested changing the password, which I did, and reinstalling Thunderbird, which I didn't do for fear of losing all my email. Changing the password helped for maybe two weeks, and then the problem started all over again. The problem only affects one email address and only on one computer. Sending messages from that address on Android works without any problems. Problem 2. I installed Thunderbird on my Android phone and encountered a problem when adding two accounts: the first installed without a problem, but I can't install the second one because every time I try, I get a message that the incoming mail server check failed - unknown error 42. Problem 3. I'm trying to install the program on my second phone - it downloads 99% from the Google Play Store and that's it. Is there any way to solve these problems, or should I change my email program? Best regards, Andrzej Witkowski

Upravil uživatel Wayne Mery dne

Všechny odpovědi (4)

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Please always ask only one problem per question. And please ask android questions in the android product at https://support.mozilla.org/en-US/questions/thunderbird-android.

For problem #1, who is the mail provider, and please post the full text of the error message, and/or screen shot.

Pomohla vám tato odpověď?

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I'm attaching screenshots. Email provider: gazeta.pl

Pomohla vám tato odpověď?

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Andrzej, are you still seeing this problem?

Pomohla vám tato odpověď?

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Unfortunately not

Pomohla vám tato odpověď?

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