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I NEED HELP

  • 7 odpovědí
  • 0 má tento problém
  • 15 zobrazení
  • Poslední odpověď od Matt Rubino

Hello,

I need serious help with firefox and why it is always crashing. It is messing with a lot of stuff and I don't know what to do.

Hello, I need serious help with firefox and why it is always crashing. It is messing with a lot of stuff and I don't know what to do.

Všechny odpovědi (7)

Does it still happen in Troubleshoot Mode?

Go to about:crashes in the address bar, submit any recent pending crash reports related to the issue and share the report IDs here.

bp-2f8c85f5-18b4-404d-9226-3b7100240410

zeroknight said

Does it still happen in Troubleshoot Mode? Go to about:crashes in the address bar, submit any recent pending crash reports related to the issue and share the report IDs here.

bp-2f8c85f5-18b4-404d-9226-3b7100240410

It's something with NVidia GPU drivers. Do you have additional Intel GPU?

TyDraniu said

It's something with NVidia GPU drivers. Do you have additional Intel GPU?

No I use a NVIDIA 3070

So it is the only GPU? Okay.

The Nvidia GPU is active according to the crash report, using a recent driver (4-2-2024, 31.0.15.5212).

You may need to disable hardware acceleration.

Does the ESR version (115) work with hardware acceleration without crashing?

zeroknight said

The Nvidia GPU is active according to the crash report, using a recent driver (4-2-2024, 31.0.15.5212). You may need to disable hardware acceleration. Does the ESR version (115) work with hardware acceleration without crashing?

I turned it off in firefox, GPU is up to date with the most recent driver. I will see how it does tonight when I am live. Thank you for the help.