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Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

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Sync forgot my saved passwords

  • 2 odpovědi
  • 0 má tento problém
  • 24 zobrazení
  • Poslední odpověď od cor-el

filecmarcin
filecmarcin
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Hi!

Seems like the Synchronize forgot the passwords that I saved to it.

Here is what happened: Before reinstalling Windows I created the Firefox account to save all passwords etc. On a fresh Windows I looged to Firefox account and got all my login data etc. without problems. Then I had to reinstall Windows again but after logging in to Firefox account there was no passwords - just the favourite tabs.

Is there a way to retrieve a version from a given date?

Hi! Seems like the Synchronize forgot the passwords that I saved to it. Here is what happened: Before reinstalling Windows I created the Firefox account to save all passwords etc. On a fresh Windows I looged to Firefox account and got all my login data etc. without problems. Then I had to reinstall Windows again but after logging in to Firefox account there was no passwords - just the favourite tabs. Is there a way to retrieve a version from a given date?

Všechny odpovědi (2)

Bithiah
Bithiah
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Hey there!

I believe you can try to recover from your profiles folder. See here on how to do so: https://mzl.la/3CRmtsp

Hope it helps!

Bithiah

cor-el
cor-el
  • Moderator
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Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.

You can check if you have a C:\Windows.old folder with your Firefox profile data.