Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Email password

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Matt

psnyder2
psnyder2
more options

I never used a password for Thunderbird email, however, I recently uploaded a Norton recommended driver change and now I cannot Get Messages or send because it asks for a password. I never established a password so I have no idea how to get past this security. How can I change my password if I don't know the original password? I even tried deleting Thunderbird and redownloaded it, but the same message appears. Help!

Thank you,

I never used a password for Thunderbird email, however, I recently uploaded a Norton recommended driver change and now I cannot Get Messages or send because it asks for a password. I never established a password so I have no idea how to get past this security. How can I change my password if I don't know the original password? I even tried deleting Thunderbird and redownloaded it, but the same message appears. Help! Thank you,

Všechny odpovědi (1)

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

generally Thunderbird saves your passwords and uses them as required to get and send mail. When something breaks the process it asks for a password. I would be looking to Norton as a probably cause of failure. Most likely their software firewall which will routinely block Thunderbird post and point update (monthly)