Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

My laptop was re-imaged. It was the only device with my Firefox bookmarks for my work account. Bookmarks lost!

  • 1 odpověď
  • 2 mají tento problém
  • 11 zobrazení
  • Poslední odpověď od cor-el

more options

When I logged in for the first time after it was re-imaged, my bookmarks were gone! I logged out, then in with another email account, and those bookmarks synced. Then, logged back in with the re-imaged account, and the other account's bookmarks imported. Not the ones I wanted! I looked at "manage account" and see that there was a synced login a year ago that's still out there; however, how do I get those bookmarks back to my account? Again, this laptop is the only device that had that Firefox account. Bleh. Help!

When I logged in for the first time after it was re-imaged, my bookmarks were gone! I logged out, then in with another email account, and those bookmarks synced. Then, logged back in with the re-imaged account, and the other account's bookmarks imported. Not the ones I wanted! I looked at "manage account" and see that there was a synced login a year ago that's still out there; however, how do I get those bookmarks back to my account? Again, this laptop is the only device that had that Firefox account. Bleh. Help!

Všechny odpovědi (1)

more options

You can check if you have backups in the bookmarkbackups folder.

The name of a JSON bookmarks backup file includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.