We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox for IOS always ask to accept cookie policy even when cookie policy has been accepted.

more options

On all my IOS devices (iPhone 6, iPhone 5C, iPad 2), I have to continuosly accept the cookies notification despite already accepting the policy.

A screen recording from my ipad can be downloaded here:

https://my.powerfolder.com/dl/fiGYr5rKu64faKRW5HipDrRc/Firefox_IOS_Cookie_Acceptance_Error.mov

Anyone have any ideas how to overcome this?

Thanks in advance,

PJ D.

On all my IOS devices (iPhone 6, iPhone 5C, iPad 2), I have to continuosly accept the cookies notification despite already accepting the policy. A screen recording from my ipad can be downloaded here: https://my.powerfolder.com/dl/fiGYr5rKu64faKRW5HipDrRc/Firefox_IOS_Cookie_Acceptance_Error.mov Anyone have any ideas how to overcome this? Thanks in advance, PJ D.

Všechny odpovědi (3)

more options

That notification is coming from the website, not Firefox.

more options

Usually sites remember that they showed you that cookie message by setting a cookie, which Firefox sends back to the site with every subsequent request. I think since the site recognizes you, Firefox must be sending cookies to the site, so it's not clear to me why it is confused about having already shown you that message.

On a desktop system, I would suggest clearing all cookies for that site in case they are corrupted or inconsistent, but I'm not sure how one does that on iOS.

more options

I will add that you can clear cookies for ALL sites using the settings dialog: Clear browsing history in Firefox for iOS. Might be worth a try if this is making you crazy.