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can not sign in to firfox to ask a question requested e mail reminder non received

lesleybird odpověděl(a)
lesleybird

I am trying to sign into mozilla support to ask a question and answer another but it will not let me sign in, I have requested an email reminder of my user name 5 times got no e mail, also asked for the link to reset my password but still received no e mail. I have tried to reregister my details but no luck

I am trying to sign into mozilla support to ask a question and answer another but it will not let me sign in, I have requested an email reminder of my user name 5 times got no e mail, also asked for the link to reset my password but still received no e mail. I have tried to reregister my details but no luck

Všechny odpovědi (3)

Zvolené řešení

Well, your registration went thru and you were able to logon here.

What is your support issue or question?

lesleybird said

I am trying to sign into mozilla support to ask a question and answer another but it will not let me sign in, I have requested an email reminder of my user name 5 times got no e mail, also asked for the link to reset my password but still received no e mail. I have tried to reregister my details but no luck

I have now managed to register . my original problem was I kept getting the error message profile not found or not accessible. I managed to access Mozilla support and got a solution by using a second computer, and getting a code to type into the start up bar of the laptop with the problem. The solution was simple a two minute job, but I could not access Mozilla support without having a second computer connected to Mozilla as every time I tried to access Mozilla support I got the error message,