Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do you add the drop down menu option in fields?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Currently I'm on a desktop PC and when I go to my company's email log in page there's no problem clicking in the username field and a drop down list appears and you can click on an email address. Then I go over to a Windows 7 laptop and try to do the same thing, but nothing happens. I can't get the drop down list to appear for the username. It remembers the password, but when I start typing or click in the field, no drop down list appears. Firefox is updated to it's current version. I've tried all the options and downloading different add on's. Could use some help. Thanks!

Currently I'm on a desktop PC and when I go to my company's email log in page there's no problem clicking in the username field and a drop down list appears and you can click on an email address. Then I go over to a Windows 7 laptop and try to do the same thing, but nothing happens. I can't get the drop down list to appear for the username. It remembers the password, but when I start typing or click in the field, no drop down list appears. Firefox is updated to it's current version. I've tried all the options and downloading different add on's. Could use some help. Thanks!

All Replies (1)

more options

Does Firefox fill the password if you type an exiting user name and press the Tab key?

Is the Password Manager enabled?

  • Tools > Options > Security: Passwords: "Remember passwords for sites"

You can inspect and manage the permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

You can inspect and manage the permissions for all domains on the about:permissions page.

Delete the permissions.sqlite file to reset all permissions.

  • Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder)