We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
   
   
2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

bp-f05fda7b-c558-4e3b-8faa-fd3b62131017 17/10/2013 09:52 bp-82276ed6-df5a-4db0-bd31-9e2b82131016 16/10/2013 09:26 bp-ae5cde42-3584-423d-88b7-883422131014 14/10/2013 10:49 bp-1ca32ae8-0e85-4363-ae7d-b0e0c2131010 10/10/2013 14:26 bp-0aa00846-56ee-4312-bcd0-727ae2131009 09/10/2013 12:08

Try disabling Firebug and see what happens.

This isn't possible, because I NEED FIREBUG FOR MY JOB.

ANOTHER SOLUTION????????

One other solution? Why so has really become unusable firefox

Is Firebug enabled or disabled via its own toolbar button when the crashes occur?

Does disabling Firebug in "Firefox/Tools > Add-ons > Extensions" at least stop the crashes to confirm that this add-on is causing it?

This bug is linked to the crash report:

• bug 877625 - crash in jsdScript::GetFunctionSource @ js::ScriptSource::hasSourceData with Firebug

Please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

This is just not possible .. But I can tell you that my colleagues that they also use Firebug not have these problems, but it crashes occasionally.

I installed the other two extensions, one is called ColorZilla and the other MeasureIt ON. Could it be that one of these two causes problems?

An answer, please

The crash reports indicate a problem with Firebug, so I doubt that disabling other extensions will help.
You can try to contact the Firebug developers for support.

• http://getfirebug.com/

Report ID Date Submitted bp-adc433c4-262a-4025-9ae7-9291e2140320 3/20/2014 4:06 PM bp-23a1ac6b-6379-40c4-b055-409b92140320 3/20/2014 4:04 PM bp-1c1df151-6a0a-4eda-aac0-6d2bd2140320 3/20/2014 4:03 PM bp-5c9d5123-c598-40be-b29a-c95012140320 3/20/2014 3:52 PM bp-08922da7-7085-49cc-a66f-863ff2140320 3/20/2014 3:49 PM 8eeb894b-d347-449a-b001-765b20ae9788 3/20/2014 3:49 PM bp-15378ef3-3071-450c-8450-575502140320 3/20/2014 3:44 PM

I have been remove firebug an create new profile. but still crashes

when i start Firefox in Safe Mode not appear crash. what is the root cause? in website or in firefox 24?

In Firefox Safe mode these changes are effective:

• all extensions are disabled (about:addons)
• default theme is used (no persona)
• userChrome.css and userContent.css are ignored (chrome folder)
• default toolbar layout is used (file: localstore-safe.rdf)
• Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
• hardware acceleration is disabled (Options > Advanced > General)

• plugins are not affected
• preferences are not affected

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

whether the fix is indeed being back-ported to a Firefox 24.x ESR release?