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IBM e-timecard site (http://e-te.div16.ibm.com/etweb/Login.htm) blinks and just goes white

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  • Last reply by user693271

ekelbaugh
ekelbaugh
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New windows 7 Pro 64 bit install with IBM lifeboat build using Firefox10.0.5. Seems to work on the first use after allowing the required pop ups for the site but, the next time you log in - you click on the bookmarked link and the page tries to laod in a new window and the page you are looking for blinks and then the whole web page goes white. This is currently happening on 20+ Lenovo ThinkCenter Desktops with Intel Core i7 3770 Proc and 16Gb ram. Seems to be working fine otherwise but, to be honest these are multiuser kiosks that are being used to complete time/charge code information on a daily basis through the IBM VPN (AT&T Client). Always worked fine on the XP systems that are currently being replaced that used Firefox 24.0.

New windows 7 Pro 64 bit install with IBM lifeboat build using Firefox10.0.5. Seems to work on the first use after allowing the required pop ups for the site but, the next time you log in - you click on the bookmarked link and the page tries to laod in a new window and the page you are looking for blinks and then the whole web page goes white. This is currently happening on 20+ Lenovo ThinkCenter Desktops with Intel Core i7 3770 Proc and 16Gb ram. Seems to be working fine otherwise but, to be honest these are multiuser kiosks that are being used to complete time/charge code information on a daily basis through the IBM VPN (AT&T Client). Always worked fine on the XP systems that are currently being replaced that used Firefox 24.0.

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user693271
user693271
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It's beter to upgrade to Latest Firefox.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.