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problem installing flash player

  • 5 replies
  • 9 have this problem
  • 100 views
  • Last reply by AliceWyman

stormdog
stormdog

I cannot get Adobe Flash to install. I've tried a few of the solutions suggested elsewhere. I've disabled hardware acceleration. I've been to the Adobe site and downloaded version 11_8_800_94, which was the recommended install version for Firefox. In C:\Windows\SysWOW64\Macromed\Flash is the file NPSWF32_11_8_800_94.dll. I've tried running the older version - flashplayer11_2r202_233_win_64bit.msi. Flash just doesn't want to appear in Add-ons/Plugins.

I cannot get Adobe Flash to install. I've tried a few of the solutions suggested elsewhere. I've disabled hardware acceleration. I've been to the Adobe site and downloaded version 11_8_800_94, which was the recommended install version for Firefox. In C:\Windows\SysWOW64\Macromed\Flash is the file NPSWF32_11_8_800_94.dll. I've tried running the older version - flashplayer11_2r202_233_win_64bit.msi. Flash just doesn't want to appear in Add-ons/Plugins.

Chosen solution

Your list of Important Modified Preferences is showing: 

plugin.scan.plid.all: False

This is preventing Firefox from scanning your computer to find the Flash plugin. Open about:config and reset plugin.scan.plid.all to "true".

Ref:

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All Replies (5)

kobe
kobe

Hi delete the pluginreg.dat file in your profile folder.

AliceWyman
AliceWyman
  • Moderator

Chosen Solution

Your list of Important Modified Preferences is showing: 

plugin.scan.plid.all: False

This is preventing Firefox from scanning your computer to find the Flash plugin. Open about:config and reset plugin.scan.plid.all to "true".

Ref:

cor-el
cor-el
  • Moderator

Also note that you currently run Firefox in Private Browsing mode what also may contribute.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"
stormdog
stormdog Question owner

Changing "plugin.scan.plid.all: False" worked for me, thanks.

Modified by stormdog

AliceWyman
AliceWyman
  • Moderator

You're welcome. Glad it's fixed.