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Enable AOL Protection is locking up my firefox.

  • 1 reply
  • 3 have this problem
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  • Last reply by philipp

hoipolloifn
hoipolloifn
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I have been unable to use Firefox for weeks now. I have uninstalled and re installed and still have the same problem.

A pop asking me to enable AOL Protection will not respond to any commands. I can un-check the box, but the action button does nothing. I have to use task manager to shut down firefox

What can I do to remove this AOL crap? I have Malware Bytes, AVG and Security Essentials installed on a Windows XP laptop. There is no other problems with my laptop other than Firefox not responding. : ( I

I have been unable to use Firefox for weeks now. I have uninstalled and re installed and still have the same problem. A pop asking me to enable AOL Protection will not respond to any commands. I can un-check the box, but the action button does nothing. I have to use task manager to shut down firefox What can I do to remove this AOL crap? I have Malware Bytes, AVG and Security Essentials installed on a Windows XP laptop. There is no other problems with my laptop other than Firefox not responding. : ( I

All Replies (1)

philipp
philipp
  • Moderator
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hello, start firefox in safemode once & disable/remove all aol related or otherwise suspicious extensions in firefox > addons > extensions.

Diagnose Firefox issues using Troubleshoot Mode