Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Can't get past the captcha when setting up sync

sisshit

I'm trying to install sync on FF 13 and I can't get past the captcha.

I'm trying to install sync on FF 13 and I can't get past the captcha.

All Replies (1)

Hi!

I've seen this problem in the past. It's probable that one of the add-ons that you have installed is interfering with the set up process. Please, start your browser in Use Troubleshoot Mode in Firefox and try again.

Let me know if that helps. Ibai