Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FF bar is there but no window; have reinstalled, restarted: no soap. Ideas? OS 10.6.8 on an iMac.

  • 2 replies
  • 3 have this problem
  • 9 views
  • Last reply by johnghoakes

johnghoakes
johnghoakes
more options

I can't open Firefox window: have reinstalled, restarted computer. FF shows up in dock. Click on it, Firefox menu bar shows up, is not grayed out, but unresponsive. To quit the program, I have to go to "Force quit" in Finder.

I can't open Firefox window: have reinstalled, restarted computer. FF shows up in dock. Click on it, Firefox menu bar shows up, is not grayed out, but unresponsive. To quit the program, I have to go to "Force quit" in Finder.

Chosen solution

Try to repair the disk permissions:


Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).

See also:

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Try to repair the disk permissions:


Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).

See also:

johnghoakes
johnghoakes Question owner
more options

Thanks so much: removing the plist was the trick.