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on 9.0.1 all web vidoes have sound but screen is green and the browser freezes tried to restart twice no joy video works on ie but not on ff or pale moon

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  • Last reply by Matt_G

spelltoo
spelltoo
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Question On FF 9.0.1 all web videos have sound but screen is green and the browser freezes I tried to restart twice no joy. video works on ie but not on FF or pale moon which I just downloaded Any Ideas?? Thanks Bob

Question On FF 9.0.1 all web videos have sound but screen is green and the browser freezes I tried to restart twice no joy. video works on ie but not on FF or pale moon which I just downloaded Any Ideas?? Thanks Bob

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Matt_G
Matt_G
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Hi spelltoo,

First thing I would do is take a look at Fix common audio and video issues. There is a lot of good troubleshooting information in there.

You can also disabling hardware acceleration in your Flash settings (using Firefox, right-click on any Flash object on a webpage, select Settings, uncheck "Enable hardware acceleration on the Display tab).

Ref: http://kb.mozillazine.org/Flash#Performance_or_display_issues_with_certain_Flash_videos

Hopefully this helps!