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When I connect to a server that isn't responding, Firefox doesn't display any error messages. It just hangs there.

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  • 1 has this problem
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  • Last reply by hedera

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I've had two incidents recently where FireFox would simply display a blank screen. In both cases when I tried the same web site in Google Chrome, Chrome displayed an error message that helped me solve the problem. Firefox just sits there blankly. I can't find a box to check in FireFox options that says, "display system error messages." How do I do this? I prefer FireFox to Chrome, but if FireFox won't tell me what's wrong, I can't use it. This problem cost me over a week in a recent site upgrade.

I've had two incidents recently where FireFox would simply display a blank screen. In both cases when I tried the same web site in Google Chrome, Chrome displayed an error message that helped me solve the problem. Firefox just sits there blankly. I can't find a box to check in FireFox options that says, "display system error messages." How do I do this? I prefer FireFox to Chrome, but if FireFox won't tell me what's wrong, I can't use it. This problem cost me over a week in a recent site upgrade.

Chosen solution

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

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Chosen Solution

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

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This seems to have fixed it, at least for now, thanks for the tip.