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why am I getting a: "Sorry but this video is no longer available" message for videos on the yahoo homepage, when the video is actually available if I use internet explorer

  • 2 replies
  • 121 have this problem
  • 3 views
  • Last reply by cor-el

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I'm getting a: "Sorry but this video is no longer available" message for many videos on the yahoo homepage, which are actually available on internet explorer?

I'm getting a: "Sorry but this video is no longer available" message for many videos on the yahoo homepage, which are actually available on internet explorer?

Modified by npathare

All Replies (2)

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After about 5 times I got this Yahoo video to play

link text

But even then .. that stupid message was superimposed on top of the video.

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).