Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Suddenly firefox will not open unless I turn off my firewall (thru McAfee). When the firewall is on, I get an error messsage that it cannot connect to the server. Any thoughts? Thanks

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

thompsonri
thompsonri
more options

when opening firefox, the connection goes to www.aol.com, and the eror states it cannot establish the connection. I am not comfortable with on-line banking to leave the firewall off, and this was never a problem until last night.

when opening firefox, the connection goes to www.aol.com, and the eror states it cannot establish the connection. I am not comfortable with on-line banking to leave the firewall off, and this was never a problem until last night.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: