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Firefox 4 crashed unexpectedly. Usually about 10 minutes into a session it just shuts down my computer

smboid

Since I upgraded to firefox 4 my computer crashes. Usually about 10 or so minutes in a session my screen goes bland and I have to restart my computer. When I switch over to IE8....it does not happen so it has to be Firefox doing it. It is not tied to any particular website...I am using Windows XP. I never had this problem until I went to Firefox 4.

Since I upgraded to firefox 4 my computer crashes. Usually about 10 or so minutes in a session my screen goes bland and I have to restart my computer. When I switch over to IE8....it does not happen so it has to be Firefox doing it. It is not tied to any particular website...I am using Windows XP. I never had this problem until I went to Firefox 4.

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See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.