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This is a problem with Facebook. On my status I no longer have the buttons to share a picture, video, link AND my Firefox plugin for sharing web pages on FB no longer works. Any Ideas?

  • 4 replies
  • 155 have this problem
  • 3 views
  • Last reply by gcsievers

gcsievers
gcsievers
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Firefox Version 3.6.12 Recent update to Firefox. After which I can no longer share web pages on Facebook from Firefox AND on my Wall in FB I can only post text - no longer have the buttons to share videos, pictures, links, etc. But these all exist in my version of IE.

Firefox Version 3.6.12 Recent update to Firefox. After which I can no longer share web pages on Facebook from Firefox AND on my Wall in FB I can only post text - no longer have the buttons to share videos, pictures, links, etc. But these all exist in my version of IE.

Chosen solution

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

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All Replies (4)

cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

gcsievers
gcsievers Question owner
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All I did was clear the cache and delete all cookies with the text "facebook" in them. I don't know which one caused the problem. The instructions for clearing the cache and deleting cookies did not match my version of Firefox but I was able to figure it out. Thank you much.

cor-el
cor-el
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  • Top 10 Contributor
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You're welcome

I'm curious where you found Options if it is not in the indicated place or did you use Tools > Delete browsing, search and download history on Firefox ?

gcsievers
gcsievers Question owner
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Tools>Options>Privacy>clear recent history And Tools>Options>Privacy>remove individual cookies

Which were the only things available in my version of FF (3.6.12)