Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Stopped remembering e-mails on facebook

  • 3 replies
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

more options

When I installed the new firefox update, it deleted all of my previously stored e-mails on facebook. I've tried basically everything to get firefox to remember those e-mails(a lot of people use the computer so it's annoying to type in your e-mail every single time).

These are what my settings look like so I'm confused as to what to do. Help please!

There are no cookies associated with facebook, either.

http://img232.imageshack.us/img232/4051/76624172.jpg

http://img210.imageshack.us/img210/5753/56363248.jpg

http://img64.imageshack.us/img64/6595/47011917.jpg

When I installed the new firefox update, it deleted all of my previously stored e-mails on facebook. I've tried basically everything to get firefox to remember those e-mails(a lot of people use the computer so it's annoying to type in your e-mail every single time). These are what my settings look like so I'm confused as to what to do. Help please! There are no cookies associated with facebook, either. http://img232.imageshack.us/img232/4051/76624172.jpg http://img210.imageshack.us/img210/5753/56363248.jpg http://img64.imageshack.us/img64/6595/47011917.jpg

Modified by stephyamanda

All Replies (3)

more options

You can also check Tools > Options > Privacy > History: "Remember search and form history"

Did you ever use Delete browsing, search and download history on Firefox to clear personal data?


  • Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Automatically start Firefox in a private browsing session"
more options

Facebook is the only website that won't save my e-mails that i've typed in

more options

Do you mean user name and passwords or saved form data ?

Did you check the exceptions: Tools > Options > Security: Passwords: Exceptions ?


  • Websites remembering you and automatically log you in is stored in a cookie.
  • You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"