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SCO1 error message - limit on emails sent reached

Thunderbird Send and receive email
christ1 replied 5 hours ago
willandjan.parker
willandjan.parker

I have been receiving the error message quoting the SCO1 policy about reaching my sending limit every day recently. This has happened even when I have only sent 1 or 2 messages and these have only been to a handful of people.

"Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Policy-SC01 You’ve reached your sending limit. Don’t worry, you can send again soon.."

I have seen a previous strand where this was explained as being something imposed by the email provider not Thunderbird. However I have managed to send emails from the website of my email provider that I haven't been able to send through Thunderbird. This suggests that the previous answer was wrong. I would like to use Thunderbird so please help me sort this out.

I have been receiving the error message quoting the SCO1 policy about reaching my sending limit every day recently. This has happened even when I have only sent 1 or 2 messages and these have only been to a handful of people. "Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Policy-SC01 You’ve reached your sending limit. Don’t worry, you can send again soon.." I have seen a previous strand where this was explained as being something imposed by the email provider not Thunderbird. However I have managed to send emails from the website of my email provider that I haven't been able to send through Thunderbird. This suggests that the previous answer was wrong. I would like to use Thunderbird so please help me sort this out.

All Replies (1)

christ1
christ1
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Chosen Solution

The message was not sent due to exceeding the allowed number of recipients.

This is your email provider's server complaining about the no. of recipients you're sending a message to, not the no. of messages. It has got nothing to do with Thunderbird. If you're sending messages to a larger no. of recipients create a mailing list. https://support.mozilla.org/kb/how-create-and-use-mailing-lists-thunderbird

I have managed to send emails from the website of my email provider that I haven't been able to send through Thunderbird. This suggests that the previous answer was wrong.

You're drawing the wrong conclusion. Webmail is an entirely different server infrastructure than POP/IMAP/SMTP servers. Webmail may impose different sending limits compared to SMTP servers. If in doubt, check with your email provider what those limits are.

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