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My wife gets the frequent annoying pop-up "Mozilla Thunderbird wants to access your Google account" which is seemingly impossible to delete, so what action can we take?

As above. There are two options given "Deny" - when this is enacted the pop-up just reappears again "Allow" - the instructions indicate that if this is enacted data , inc… (read more)

As above.

There are two options given "Deny" - when this is enacted the pop-up just reappears again "Allow" - the instructions indicate that if this is enacted data , including contacts, could be deleted. So what do we do?

Asked by roger.magor 2 hours ago

Cannot access Tbird on PC, but have done so using Outlook & Tbird, Outlook & Samsung mail on mobile.

Cannot access Tbird on PC, but have done so using Outlook; and Tbird Outlook & Samsung mail on mobile. Gmail: some new messages and those quite old are accessible. Se… (read more)

Cannot access Tbird on PC, but have done so using Outlook; and Tbird Outlook & Samsung mail on mobile. Gmail: some new messages and those quite old are accessible. See Screenshot. iinet: nothing accessible. See Screenshot. The password used to access on webmail works there but is not working in Tbird on thePC. Three technicians have attempted and myself have attempted to rectify. A primary password was used earlier, this has been unsuccessfully tried. It isn't required now. I fear this may be the problem but don't know how to rectify.

Asked by doug.mcd 3 hours ago

Quickfilter indicator "light" stopped working

Just updated to TB release 128.14.0.esr. Win 11. The QuickFilter "light" - that shows I have turned on "show only unread messages", or "show only starred message" etc..… (read more)

Just updated to TB release 128.14.0.esr. Win 11.

The QuickFilter "light" - that shows I have turned on "show only unread messages", or "show only starred message" etc... no longer shows that the filter is selected. Before updating the button would show a color (blue) to indicate that I had selected one of them. Not a major flaw, but less convenient. Any suggestion on how to restore??

thx,

Asked by markeh 1 day ago

Last reply by markeh 11 hours ago

Problem With Thurdredbird

Attached is what Thunderbird is doing. If you look at the enclosed attachment you'll see two emails. One is for yahoo.com and the other is for my gmail.com accounts. Y… (read more)

Attached is what Thunderbird is doing. If you look at the enclosed attachment you'll see two emails. One is for yahoo.com and the other is for my gmail.com accounts. Yahoo is in black and gmail is in red. Why is this?

How can I fix it? The 2nd problem as you can see is the spacing on my emails are double space. How do I make them single space?

Asked by timlab55 11 hours ago

SMTP configuration

I have been using Thunderbird with two POP3 Hotmail accounts for some time and I am trying to set up a third account with exactly the same configuration. However, both th… (read more)

I have been using Thunderbird with two POP3 Hotmail accounts for some time and I am trying to set up a third account with exactly the same configuration. However, both the automatic and the manual configurations failed. The new account receives mail, but the outgoing smtp server config seems to have a problem. Sending messages times out or keeps prompting for a new password.

The Hotmail account has POP3 and IMAP enabled. Thunderbird is set to receive all cookies. I cleared history and cache after every attempt and also temporarily disabled the firewall.

Any suggestions about what the problem could be?

Asked by CGV 1 week ago

Last reply by CGV 11 hours ago

thunderbird won't connect to gmx.com.

For the last couple of weeks I have been having trouble connecting to gmx.com. It keeps saying connection to server imap.gmx.com timed out. I deleted and reinstalled the… (read more)

For the last couple of weeks I have been having trouble connecting to gmx.com. It keeps saying connection to server imap.gmx.com timed out. I deleted and reinstalled the account but same thing. I also contacted gmx but so far no response. Is there something I am missing in the settings? Is anyone else having this problem? Thank you

Asked by tbundy00 13 hours ago

Yahoo Thunderbird Setup Failure

Attempting to set up a yahoo email in thunderbird 140.9.0esr(64-bit). The goal is to have this set up on multiple workstations, so I've made the adjustments recommended p… (read more)

Attempting to set up a yahoo email in thunderbird 140.9.0esr(64-bit). The goal is to have this set up on multiple workstations, so I've made the adjustments recommended per this article: https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo#w_please-check-the-following-before-asking-for-support

So, the toggle for mailnews.oauth.usePrivateBrowser is set to true, site/third-party cookies are always allowed (no exceptions), and the authentication method is set to OAuth2. Using the recommended server settings for yahoo: imap.mail.yahoo.com : 993 smtp.mail.yahoo.com : 465

I am able to set up the initial OAuth. The window pops up, I log in using the account password then put in the texted code, then the window closes and I get an email confirming the login. Hitting done within Thunderbird after this has it check the password again, and it fails: "Unable to log in at server. Probably wrong configuration, username or password."

This is on a fresh Windows 11 install/fresh Thunderbird install.

Asked by Brendan Owen 1 day ago

Last reply by Brendan Owen 19 hours ago

how to make "Atkinson Hyperlegible Next" the default font in thunderbird

The Braille Institute has developed fonts that are 'hyperlegible'. How do i make "Atkinson Hyperlegible Next" the default font for headings, toolbars, message list, etc… (read more)

The Braille Institute has developed fonts that are 'hyperlegible'. How do i make "Atkinson Hyperlegible Next" the default font for headings, toolbars, message list, etc?

I can be found at https://www.brailleinstitute.org/freefont/

Asked by ArtKendall 1 month ago

Last reply by ArtKendall 20 hours ago

Thunderbird doesn't sync with GMX

Thunderbird stopped syncing with my GMX email accounts (I have several) a couple of days ago. It keeps reporting that the attempted connection has timed out. I haven't ch… (read more)

Thunderbird stopped syncing with my GMX email accounts (I have several) a couple of days ago. It keeps reporting that the attempted connection has timed out. I haven't changed any settings on either Thunderbird nor GMX. Any idea why and how to fix it?

Asked by clyde714 1 day ago

Last reply by clyde714 22 hours ago

unable to add account

Hi I am having problems signing into or adding my tpg account email address through both outlook and thunderbird. My address and passwords are correct and I have used the… (read more)

Hi I am having problems signing into or adding my tpg account email address through both outlook and thunderbird. My address and passwords are correct and I have used the settings in both email programs as listed by the messaging company. The error message I am getting is that on thunder bird it cannot find the settings for my emaill account and on outlook it cant find the settings. I have had ongoing issues with my tpg account, this one is a pop3, since the messaging co took over the emails when tpg moved them to there. Issues are that i get very sporadic emails ie one week working the next nothing for long periods of time. I can successfully add gmail accounts to thunderbird and outlook without problems but the tpg one is my issue. I can get tpg emails through the gmail app on my phone with pop 3 settings but nothing on thunderbird. I have contacted the messaging co for help but other than settings they cannot help and suggested coming to thunderbird for help. I prefer to use thunderbird as my email program to have everything on one would be great again. Can anyone offer advice or assistance I would greatfully appreciate it

Asked by black59 1 week ago

Last reply by black59 1 day ago

Thunderbird hangs my machine periodically

Thunderbird causes my machine to 'hang' from time to time, often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this hap… (read more)

Thunderbird causes my machine to 'hang' from time to time, often for up to a second and usually a number of times in quick succession on each ocasion. Sometimes this happens frequently - say every 5 or 10 minutes - sometimes only after an hour or more since the past occurrance. My machine hangs completely - nothing will work, mouse, keyboard, sound, other apps etc. If I happen to be typing (into any app - including Thunderbird - when this happens, input ceases, the cursor freezes and - if the problem persists for a second or two, Windows reports "[app] is not responding" I cannot be certain, but I believe the problem occurs whilst messages are being retrieved.

This is a very serious problem as it means that I can never leave TB running as the problems it causes are not acceptable. This means I cannot deal with incoming messages without periodically re-starting TB - which is an utter PIA.

I am running Win 11 Professional on a 2-year old machine with 64 Gb of memory. I have run TB in Troubleshoot mode, I have confirmed that the problem occurs regardless or whatever other apps are running (or none) and I have proven conclusively that no other app causes any kind of similar problem.

Looking forward yto hearing if others have had the same issue and what can be done about it.

Asked by john_fowler_son 6 days ago

Last reply by john_fowler_son 2 days ago

Local Folders>Inbox preview doesn't show for most messages

The other day previews of messages quit working in Local Folders>Inbox. New messages will show the preview, but not any of the older messages. The preview area is just… (read more)

The other day previews of messages quit working in Local Folders>Inbox. New messages will show the preview, but not any of the older messages. The preview area is just blank. I drew an arrow to the preview area.

Asked by narniansatx 1 week ago

Last reply by narniansatx 2 days ago

ld not connect to server

"Could not connect to server mail.atmc.net; the connection was refused" message after the installation of version 149.0. I've verified my server settings & turned off… (read more)

"Could not connect to server mail.atmc.net; the connection was refused" message after the installation of version 149.0. I've verified my server settings & turned off the firewall setting & it still won't connect. It worked find before 149.0 installation.

Asked by rblank113 2 days ago

PDF file attachment won't open in Acrobat, but will open in "Preview in Thurderbird" or if saved to disk

PDF file attachments were working fine and now they don't. I get no error message, but nothing happens when it's set to open in Acrobat. I can view the file in "Preview i… (read more)

PDF file attachments were working fine and now they don't.

I get no error message, but nothing happens when it's set to open in Acrobat. I can view the file in "Preview in Thunderbird" and the file isn't corrupted as I can save to disk and then open in Acrobat.

I tried restarting TB in troubleshoot mode with add-ons disabled, but that did not solve.

Thanks for help!

Asked by nsolot 2 days ago

Last reply by nsolot 2 days ago

Secondary calendars show "not available at this time"

I recently transferred to a new Win 11 system. I copied the profiles over and all my address book and settings are working. I have found that my calendars are not. I have… (read more)

I recently transferred to a new Win 11 system. I copied the profiles over and all my address book and settings are working. I have found that my calendars are not. I have three sub-calendars attached to my Home calendar, one was downloaded "USHolidays" and is working, the other two I created and are grayed out. The hover message says they are "momentarily not available." How do I fix this so they appear?

Asked by Larry 2 days ago

How to recover a lost archived file

I encountered the following problem while using Thunderbird 140.8.1esr (64-bit): While moving an email from the "Inbox" folder to an archived folder named "2026", I notic… (read more)

I encountered the following problem while using Thunderbird 140.8.1esr (64-bit): While moving an email from the "Inbox" folder to an archived folder named "2026", I noticed that the archived folder had disappeared! All my searches for a solution have been unsuccessful. Do you have any suggestions? Sincerely.

Asked by D 2 days ago

Mails n'arrivent plus ou ne s'ouvrent plus

Bonjour, Les mails n'arrivent plus automatiquement dans ma boite mils et quand ils arrivent ils ne s'ouvrent pas (ou alors 2 jours après...). Message : le certificat pour… (read more)

Bonjour, Les mails n'arrivent plus automatiquement dans ma boite mils et quand ils arrivent ils ne s'ouvrent pas (ou alors 2 jours après...). Message : le certificat pour imap.gmail.com.993 ne provient pas d'une source sûre ! La fenêtre "Ajout d'une exception de sécurité" s'ouvre et rien ne fonctionne si je clique sur "obtenir le certificat" ou "confirmer l'exception de sécurité"....J'ai tout testé sur cette fenêtre... Je ne suis pas du tout informaticien... Pouvez-vous m'aider rapidement ? Merci. TAMINIAU Yvan yvan.taminiau@gmail.com

Asked by Yvan TAMINIAU 2 days ago

I had to reinstall Thunderbird and now cannot get into my email that was thru Brighthouse which is now Spectrum.

My email was originally set up with Brighthouse which was acquired by Spectrum. My email address has a cfl.rr.com extension. Because of a hard disk problem, I had to re… (read more)

My email was originally set up with Brighthouse which was acquired by Spectrum. My email address has a cfl.rr.com extension. Because of a hard disk problem, I had to reload Thunderbird. Spectrum is still maintaining the old Brighthouse accounts but support is extremely limited.

I can now get into my account in Spectrum's email and can send and receive email there. I had to use a password I set up for Spectrum to do that. But Thunderbird will not recognize my cfl.rr.com account. I can import that account into Outlook and Gmail, but not Thunderbird. It appears to me that Thunderbird is looking for a password that Outlook and Gmail don't require. If I had an old Thunderbird or cfl.rr.com password I have lost it.

I prefer Thunderbird, and I need to get my address book and history files back. I have just set up a new email account in Gmail and imported it into Thunderbird. Is there a way I can I recover my old address book and history files? I do have all the old Thunderbird files that I backed up before I had to reload Thunderbird.

Asked by TinkerSax 3 days ago

Rearranging email accounts in left hand pane does not stick

Hi, I'm tring to rearrange the order of my email accounts in the left hand pane. The FAQ says sandwich icon -> account settings -> move them around in the desired o… (read more)

Hi, I'm tring to rearrange the order of my email accounts in the left hand pane. The FAQ says sandwich icon -> account settings -> move them around in the desired order. This looks OK in the account settings list when I do that, but when I close it, the accounts order is as before, and this order shows up again when I re-open the account settings list. Is there any way to make this "stick"? Do I need to click some hidden Confirm button? Many thanks in advance!

Asked by willemschipper 1 week ago

Last reply by willemschipper 3 days ago