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Home Depot site is dysfunctional

glenn_varnon

I am using Firefox on a LLinux Mint 22.3 - MATE 64-bit operating system.

Recently, I went to www.homedepot.com. The page did not fully load. It just kept trying to load the page. I waited for a few minutes and tried to do a search for an item I wanted. I got a message that indicated: "OOPs! some went wrong. Try refreshing the page."

I tried refreshing the page. I got the same situation. The page would only partially load and each time I did a search, I got the same "Opps!" message.

So, I went into setup and deleted my cache. This did not help. I also uninstalled Firefox and reinstalled it. That still did not help.

I started up Google Chrome. I went to the site and it worked just fine. So there is something wrong with Firefox.

I am using Firefox on a LLinux Mint 22.3 - MATE 64-bit operating system. Recently, I went to www.homedepot.com. The page did not fully load. It just kept trying to load the page. I waited for a few minutes and tried to do a search for an item I wanted. I got a message that indicated: "OOPs! some went wrong. Try refreshing the page." I tried refreshing the page. I got the same situation. The page would only partially load and each time I did a search, I got the same "Opps!" message. So, I went into setup and deleted my cache. This did not help. I also uninstalled Firefox and reinstalled it. That still did not help. I started up Google Chrome. I went to the site and it worked just fine. So there is something wrong with Firefox.
Attached screenshots

All Replies (1)

That might be their security.

One thing to try is spoof your OS, instead of Linux to e.g. Mac headers, there are addons that can help as addons.mozilla.org/firefox/addon/user-agent-string-switcher/

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