Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

when I delete a folder which is showing in a light color, message states folder is undouble. I delete it but it re appears when I log back in. How can I permanently delete the folder?

rummins

when I delete a folder which is showing in a light color, message states folder is undouble. I delete it but it re appears when I log back in. How can I permanently delete the folder?

when I delete a folder which is showing in a light color, message states folder is undouble. I delete it but it re appears when I log back in. How can I permanently delete the folder?

All Replies (1)

Not sure what you mean by "undouble". Can you describe that in other words?

Who is your email provider?

What is the name of the folder?

Is this an IMAP or POP3 account?

Is this a folder you created, or was it automatically created when you set up the account?

Depending on the provider and the type of account, some folders may not be deletable, though you might be able to Unsubscribe from them, making them not visible in Thunderbird (but they will still exist on the server and may continue to collect messages, and you won't see them in Thunderbird.)

Please describe your situation more precisely and I can advise you on the next steps/

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.