Showing questions tagged: Show all questions

Three Months of Emails Disappeared

I logged into my email account and almost 3 months of my most recent emails had disappeared. I don't know what happened. They were there the last time I checked my email … (read more)

I logged into my email account and almost 3 months of my most recent emails had disappeared. I don't know what happened. They were there the last time I checked my email about 5-10 minutes earlier. I've looked in other folders but they aren't there either. Aso tried repairing the folder with no success. Is there a way to recover these emails? I've been trouble shooting / googling this all afternoon and kept seeing reference to a recovery tool. Is this something already on Thunderbird or software I need to purchase? I really want to know if there is a way to recover the lost emails and how to do it. Thanks.

Asked by Sneffels 1 hour ago

Add outlook.com account to TB 143.0.1

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an … (read more)

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an "Exchange auth error." I'm able to add the account manually using imap, but I want to use Exchange so I can access my outlook.com calendar and contact when TB is updated to include them.

Asked by rgplantz 1 week ago

Last reply by rgplantz 2 days ago

subfolder

subfolder will not be shown, but they are listed in my profile structure / problem appeared after compressing

Asked by crX 3 days ago

Duplicate folders. How to delete them without losing messages.

Hello. I accidentally made multiple copies of one folder and some of its nested folders. I can't move them back because the copy was already found in the main file. How d… (read more)

Hello. I accidentally made multiple copies of one folder and some of its nested folders. I can't move them back because the copy was already found in the main file. How do I remove the duplicates?

Asked by VladimirRedSoft 3 days ago

folders

I clicked on something wrong and now I have a new "trash" folder as a subfolder under the "sent" folder. I cannot delete it and all my trash goes into it. The old one is … (read more)

I clicked on something wrong and now I have a new "trash" folder as a subfolder under the "sent" folder. I cannot delete it and all my trash goes into it. The old one is still where it is supposed to be and stays empty. How can I delete the new one and send all my trash to the old one where it belongs?

I have no idea what I clicked on that created this problem.

Thanks for any help.

Asked by ernesti 4 days ago

Original HTML messages not displaying properly

For months I have been working around a problem with Original HTYML message displays in my inbox. I have to revert to message body as Simple HTML for it to be readable. … (read more)

For months I have been working around a problem with Original HTYML message displays in my inbox. I have to revert to message body as Simple HTML for it to be readable. Please see the screenshot.

Asked by srd-ann-arbor 2 weeks ago

Last reply by srd-ann-arbor 4 days ago