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Setting up an email account in ThunderBird wants me to ALLOW information from google, but it uses a full screen where there is no ICON that is visible to CLICK, and the screen does not scroll.

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  • Last reply by david

whisper2045
whisper2045

I had about 7 accounts in ThunderBird already setup and working. Now when I try to setup another account, it goes through until the screen that wants me to click to Allow ThuderBird to get information from Google. This screen comes as fullscreen with no scrolling bars. And there is no icon that I can click on the screen to Allow information sharing. I am stuck here and cannot add any more accounts to Thunderbird.

I had about 7 accounts in ThunderBird already setup and working. Now when I try to setup another account, it goes through until the screen that wants me to click to Allow ThuderBird to get information from Google. This screen comes as fullscreen with no scrolling bars. And there is no icon that I can click on the screen to Allow information sharing. I am stuck here and cannot add any more accounts to Thunderbird.

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david
david
  • Top 10 Contributor

That comes from Google, not from Thunderbird. It is Google's request for you to confirm that you will allow Google to communicate with Thunderbird for your account. You might try pressing F11 for full screen to see the 'allow' button from the Google prompt.

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