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my computer responing slow

  • 1 reply
  • 1 has this problem
  • 31 views
  • Last reply by FredMcD

fix slowness,crashing,error messages

fix slowness,crashing,error messages

All Replies (1)

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support