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Inbox and Unread shows count but tag shows no results found

  • 2 replies
  • 1 has this problem
  • 148 views
  • Last reply by Davox
  • Solved

Inbox shows a number in parentheses (unread), but they're not in any of the emails I see (no bolded email, I already went through those), and clicking the Unread tag shows "No results". I also notice at the bottom right, an Unread count with the same number as the Inbox parantheses number... but, where are they? I already tried reversing the date column.

Inbox shows a number in parentheses (unread), but they're not in any of the emails I see (no bolded email, I already went through those), and clicking the Unread tag shows "No results". I also notice at the bottom right, an Unread count with the same number as the Inbox parantheses number... but, where are they? I already tried reversing the date column.
Attached screenshots

Chosen solution

try clicking the X beside the word comcast so you are not filtering the folder for only entries with that.

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Chosen Solution

try clicking the X beside the word comcast so you are not filtering the folder for only entries with that.

Oh shoot, you're right, I missed that. Old search.