Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Invalid passaword to server

Thunderbird Other
Toad-Hall replied 8 years ago
Malwib
Malwib

My mums husband passed away and she therefor changed the account at comhem from his name to her name. After that she hasn’t been able to connect with the server. I think we have her username but how can I a new password?

My mums husband passed away and she therefor changed the account at comhem from his name to her name. After that she hasn’t been able to connect with the server. I think we have her username but how can I a new password?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Username is usually the full email address. Passwords are setup/modified etc by logging on to webmail account via a browser. You need to be able to access the webmail first.

Are you able to logon to the webmail account using a browser? If you cannot remember password then you would need to use the 'forgotten password' or similar named link.