Some videos do not appear
Hi,
I have FF 60.0.2 in Windows 7 and some videos on some web pages do not appear. They appear in other browsers and in FF when in Safe mode. Those videos are YT videos.
I unsuccessfully tried to: - Disable all addons and hardware acceleration - Update my graphic driver and Flash
What can I do? Thank you!
Chosen Solution
I solved my problem by deleting the prefs.js in the Profiles folder. I relaunched FF and the videos appeared.
All Replies (4)
jgmouton said
Disable all addons and hardware acceleration
Are you sure everything was disabled?
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.
Yes I am sure. All addons disabled and graphics acceleration disabled.
Chosen Solution
I solved my problem by deleting the prefs.js in the Profiles folder. I relaunched FF and the videos appeared.
That was very good work. Well done.