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Can't copy certain text on an inhouse website

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Syruptitious
Syruptitious
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After a recent Firefox update, I can't seem to copy text from a certain area of an in-house website. Unfortunately, since it's an in-house website, I can't give a way to replicate the issue. The issue persists for my coworkers. It works in Chrome. I've tried Ctrl+C and right clicking, and it does not work. I have reinstalled and used private mode and does not work. I have also tried changing dom.webcomponents.enabled and dom.webcomponents.shadowdom.enabled to true.

The text is surrounded by a <slot> tag. If I remove the tag, copying works. I don't think specifically the <slot> tag is the problem, but the problem should be whatever is being associated with the <slot> in the website. I guess I could change the website to remove the <slot> tags. Everything was fine before the update, which is why I am asking if maybe there's a bug or something overlooked in the update.

EDIT: After further testing, if I left click and select the exact text, I am able to copy. Whereas, if I triple click to get all of the text, it does not work.

After a recent Firefox update, I can't seem to copy text from a certain area of an in-house website. Unfortunately, since it's an in-house website, I can't give a way to replicate the issue. The issue persists for my coworkers. It works in Chrome. I've tried Ctrl+C and right clicking, and it does not work. I have reinstalled and used private mode and does not work. I have also tried changing dom.webcomponents.enabled and dom.webcomponents.shadowdom.enabled to true. The text is surrounded by a <slot> tag. If I remove the tag, copying works. I don't think specifically the <slot> tag is the problem, but the problem should be whatever is being associated with the <slot> in the website. I guess I could change the website to remove the <slot> tags. Everything was fine before the update, which is why I am asking if maybe there's a bug or something overlooked in the update. EDIT: After further testing, if I left click and select the exact text, I am able to copy. Whereas, if I triple click to get all of the text, it does not work.

Modified by Syruptitious

All Replies (4)

FredMcD
FredMcD
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So, is the problem settled?

If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Syruptitious
Syruptitious Question owner
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I still have a problem with trying to copy with triple clicking the text.

FredMcD
FredMcD
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There can be several reasons for this.

>The text is a picture, not text >Something is covering the text >The web page does not allow it

Have you tried a single click, and then marking what you want?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check in the Inspector whether that element has a no-select attribute or CSS property.

Can you attach a screenshot of the Inspector with this container? Note that you can open the Inspector as a standalone window.

Note that you can possibly copy this text from the left pane of the Inspector. If necessary then use Edit as HTML in the right-click context menu or one of the items in the Copy sub menu.

Modified by cor-el